Cannot stay connected through ethernet on new xbox

Just got a new xbox slim a couple days ago and transferred all my data over to the new hard drive and I find I cannot stay connected through ethernet more than about 5 minutes give or take. Kind of a bummer as I wanted to try some halo 4 or rdr. I've reset my router multiple times when told to do so and unplugged and replugged cables many times and nothing has solved the problem. Sometimes the connection test will work fine and other times it will hang up on the network stage as the icon switched between ethernet and wifi bars with my network name underneath. Right now I'm getting this "Some xbox live content is temporarily unavailable. Please try again later. Status Code: 800727 4d. I'm also getting this error status report too

W: 0000-000B

X:0000-C001

Y:20A8-4840

Z:0000-0000

ID FFFF-FFFF

L:8015-100D

Q:8015-100D

Anything getting me closer to solving this problem would be much appreciated 

 

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Last updated July 4, 2018 Views 8 Applies to:

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What's up le Atticus. Couple of questions:

1) What Modem/router are you using?

2) If anything else directly connected to the router/modem you are using, does it keep connection?

These errors often happen in low bandwidth situations; in other words, it's trying to shove a baseball down a straw. Get back at me with what hardware you are using and we can troubleshoot from there.

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my error codes have since changed to

W: 0000-0021

X: 0000-0000

Y: 0000-0000

Z: 0000-0000

ID 0005-0000

L: 0015-10F0

Q: 8007-0435

It seems as thought xbox live can't even decide what the problem is

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Thanks for your reply. I'm using an actiontec m1424WR. My desktop is also connected to the router and is working fine. I've made sure it's not hogging all the bandwidth as well

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If you can tell me what model of router/modem you are using and whats connected to it already, that will be the first step in trying to figure this out.  

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Have you tried switching out the ethernet cable that's going to your xbox for a new one?

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I actually bought a new one because I figured the old one might be the source of the troubles. I tested it with a laptop to make sure the cable was alright and it was working well

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OK, here are my next couple suggestions.

Clear the cache on your Xbox. (this is temporary memory that can cause issues) The link explaining how to do this is here>>  support.xbox.com/.../clear-system-cache

My second suggestion is to port forward  Xbox Live on your router. If you aren't familiar with this, this is manually allowing xbox live through your routers firewall. The link on how to do this step by step for your router is here >> portforward.com/.../Xbox_Live_360.htm

My last suggestion is return the Xbox and swap it for a new one....you never know.

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I don't know if this would be important but it seems like I can stay connected through wifi it's just the ethernet that gives me problems. I preferred ethernet as it's the faster of the two methods

I'll try those two things you suggested and then get back with you. Thanks for your help

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Also, just for the heck of it, swap the Ethernet cable you are using for your PC for the one you are using your xbox and see if that makes a difference. I've seen these weird things happen.

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I'll also point out something my friend just pointed out to me, you may want to try this link as well in fixing your issue forums.verizon.com/.../359599

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