Cannot sign in to xbox live due to parental email HELP

Hi, with this recent update i sign in to my profile and it asked me for the parental email which my father has absolutely forgotten it since its very old so i cant sign in to my xbox live account .Also im now 18 years old so i dont need it any more.Is there any chance to for this profile to get back online?


Question Info

Last updated July 5, 2018 Views 4 Applies to:


Read this thread here and see if it helps. I think it will. Once you are 18 or whatever age is considered an adult in your country, your account should recognize that.

Hope this helps. 


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.