Hopefully this is in the right thread! Basically, I created a second Xbox live account on my Xbox for my son to use. This was challenging enough due to the .com/.co.uk e-mail domain issues with the two account as has already been discussed elsewhere on the forums. However, now he finally has his account with his 3 month gold subscription he cannot add friends. Everytime he tries to send a friend request it simply pops up with an Xbox error saying it "Can't complete this process. Please try again. Fro more info, visit www.xbox.com/support."
This is pointless as I cannot find the answer anywhere and even after scrolling though the forums I can find the same question has been asked but with no answer!
I have checked all the privacy settings and content settings and I'm certain they are set correctly to allow him to send & receive friend requests but still no luck.
Not sure if it is related but he also can't play Minecraft now either. It keeps popping up with a message saying that another local profile has restriction settings???
Help please, can someone give me pointers in the right direction as to what 'm doing wrong.
Thanks in advance