Cannot retrieve information from xbox live

Hey,

i am trying to redeem a code , and it keeps saying to me "Cannot retrieve information from xbox live"...any suggestions?

thanks

 

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Last updated July 4, 2018 Views 10 Applies to:

Hi there nol!  Could you give us more information about this issue?  What kind of code is it that your attempting to redeem?  Are you trying to do this online, or on Xbox when your getting this error message?  Are you receiving any kind of error code(s) a long with it?  Thanks! :)

-Luke

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Hey Luke,

It is a xbox live gold membership , and i am trying to do this from the console as i had before. And i am recieving one single error " Cannot retrieve information from xbox live. Please try again latter".

Now i want to know if it is from an xbox point of view , or something from me...

thanks,

Nol

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Hey Luke , Now it worked ... apperently it was related to Xbox conectivity issue ...you can close this and/or delete it ... thanks for the promt reply ,though

you have a nice day!

cheers

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GREAT!  Glad to hear your issue has been resolved Nol, and you do the same! :)

-Luke

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