Cannot reset password

I am trying to change my account password for my other account. but when i try to sign in it says i put my password in too many times. then it always says that my secret question is invalid. then i fill out the entire form, then wait about 4 days to receive an answer. then when i get that email, it says that i do not have enough information filled out! can anyone please help me? can anyone give me a good number to get a hold of a normal person who can reset my password?

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

By "form" are you referring to this site: account.live.com/ResetPassword.aspx ?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

yeah, that is the form i used

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hmm, I'm not sure what to do from the site at this point. Is there any place to contact someone directly by phone or email?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.