Cannot remove credit card or cancel xbox music subscription

Ok what the heck Xbox? I am trying to remove my Debit card and it tells me it is linked to an Xbox Music pass.

So I go and cancel the Renewal and yet it still does not cancel the subscription itself thus locking my debit card to the account. I do not want to pay for an xbox music pass yet I am pretty much forced to do so if I don not cancel it by tonight. 

Any ideas?

 

Question Info


Last updated July 5, 2018 Views 13 Applies to:

You have to call support in order for them to take your credit card info off the account. This is how it has been for years.

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