Cannot purchase gold membership

I am trying to purchase gold membership but if i try to buy it through the console it says i cant do it, if i do it over the internet it comes up with "uh-oh that shouldn't have happened" "you've encountered a glitch in the system" why wont it let me buy gold?

 

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Last updated July 4, 2018 Views 2 Applies to:

What message do you receive when you try on the console? Does it give you any error codes?

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I am getting the same exact thing today.

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may be a billing glitch on your account? call support, yo!

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Before calling support, telling us the full error message/code can help us to help you with your issue. Thanks!

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