Cannot manage account from XBox.com

Hello,

I'm trying to change my billing information for my account "Curbeh" but I am unable to log in with my email. It keeps taking me to a different account called GrowingGoose551. What should I do?

Thank you

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Are you sure you are signing in with the right Windows LIVE ID and password?

Because it appears like you have created a new account.

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I'm pretty sure I used the correct information. The same email address and password. There is almost no chance that it would be different. If I did create a new account, is there a chance that the password and email address are overlapping?

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