Cannot get the headphones to work or the mic

Hi,

 

My sons account was hacked and was shut down for a few days while the tech straightened things out.  Now he has logged in with his username and a new password but he cannot get his headphones or mic to work.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hi,

My sons account was hacked and was shut down for a few days while the tech straightened things out.  Now he has logged in with his username and a new password but he cannot get his headphones or mic to work.

 

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its probably the mic not the xbox what kind of mic is it

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It is an Earforce XL

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Did you check Preferance>Voice make sure both are higher then 0.

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