cannot get into xbox live , however I can on my PC

What my problem? I can sign on my pc but i can not on my xbox live account through console & tv. evrytime i put in email and password it give an error...very frustrating!

 

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Last updated July 4, 2018 Views 5 Applies to:

Can you please provide the error your are receiving?

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I have noticed there are a lot of people having issue today with logging into there xbox live account via Xbox Console. I'm assuming they are having some issues with some of the servers. This is just a theory as I haven't seen anything posted regarding servers down. Hopefully this will get resolved in a timely manner.

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Clear the cache and it should work. Go to system settings-storage. Then Highlight the memory and press Y and select Clear system cache

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Whats the error message? Do you get a status code? If so what is it?

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