cannot download xbox live profile.

For some reason i can't donwload my xbox live gamertag it keep saying sorry, xbox live profieles can't be downloaded right now. error code 80151911.  and my xbox take super long to load it *slim edition* its stuck at xbox 360 startup screen for like 2 min before it go into the dashboard.

Need help fixing.

*halo reach slim edition*

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

Hi BigLustyPanda,

Could you run a Xbox Live test and show us the results in here?

Once in the dashboard, navigate to the ‘Settings’, select ‘System’, then ‘Network Settings’ Select the network (wired or wireless), and select ‘Test Xbox LIVE Connection’

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Greetings, BigLustyPanda. Very sorry to hear you haven't been able to download your profile -- my apologies! To get started, can you try downloading your profile to a USB drive configured for use with your console? I'd be interested to know if that works for you. Give it a shot and let me know how it goes. Standing by.

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Try clearing the systems cache. To do this go to the storage menu, push Y over your hard drive. Select clear cache and accept the warning it will show. This is may significantly speed up your console and may let you download your profile.

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I have the same problem BigLustPanda. My xbox 360 slim was bought less than 2 weeks ago, I've cleared the cache and tried to download but the same problem occurred. My account is in the memory of the xbox taking up 260kb, ive tried to delete it but its unable to ): My account is also less than 3 weeks old!

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Just Worked! For some reason plugging in a USB enabled me to download my profile even though this USB isnt even formatted for the xbox... my account now takes up 40kb on the hardrive. Horray i guess (:

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