Cannot Download Xbox Live Profile

Hi, for some unknown reason my Xbox Life profile is not on my Xbox 360 hard-drive and each time I try to Download Profile it always takes a while and then says

"Sorry, Xbox Live profiles can't be downloaded right now. Try again later."

80072EFE

After I close the notification though it says. "n00bsrus1423 has # friends online" but when I open up the Xbox guide I'm not signed in and when I check the hard-drive again my profile is still not there.

The profile is not on my Hard-drive anywhere and all of my savegames are under "Unknown Profile"

Please Help

 

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Last updated July 4, 2018 Views 69 Applies to:

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[quote user="n00bsrus1423"]

"Sorry, Xbox Live profiles can't be downloaded right now. Try again later."

80072EFE

[/quote]

Errors starting with 8007 usually hint at network problems or problems that something can't be stored from the online service.

So please try the following:

First, do a connection test to Xbox Live, and double check that your console is able to completely connect to Live without problems.

Then on your storage device, make sure your profile still isn't there in the profile folder. If there is a profile showing as corrupted, delete it.

Then go back to the storage device selection, highlight any drive and press Y.

Choose to clear the system cache. Repeat this process three times.

Then back on the drive selection screen, press the following button combination:

LeftBumper, RightBumper, X, LeftBumper, RightBumper, X

Allow the console do the update maintenance, and if necessary, have the console restart and download the update.

After that, check on this website, if your security proofs (i.e. secondary email and cellphone number) are current and correct. Also check if you have two step verification set up. If so, you need to create an App Password further down the page!

And finally you're done.

On the console, bring up the guide menu again, and choose to download your profile.

If you use Two Step Verification, make sure you use your generated App Password instead of your "normal" password.

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I can't download my profile either and i have used all the steps from above

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Same thing happened to me today also. Tried to re-download my profile and getting the same error.

I even chatted with someone on xbox support and they could not figure out the problem either.

I tried the suggested answer by ArminatorX, but that did not work either.

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On the xbox live status page a service alert says that social and gaming is limited. That might be why

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yeah same i cant download the my profile and i wanna play. i hope the fix it soon.

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Same here can't download my even after following all those steps

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whe am i gonna be able to download my profile! it wont download no matter what i do and i want to play.

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It's been almost 9 hours since I tried to download my profile and I still can't. It still gives me the 80072efe error about 60% downloaded.

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yeah its been a while and still wont download they need ti fix it now.

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I can also more dl it from my profile and at least 13h yesterday, it annoys me.

Oh and FYI, I'm French, like how it affects everyone.

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