I've got an Xbox 360 with an Xbox Live Account and Gold subscription.
My 10 year old son has a local profile on the Xbox 360 which I now want to convert to a Live account with his own Gold subscription. However, when I run through the process to set him up as a Live account (even before doing the Gold bit), I put in all his details and then my details to confirm I am happy for him to have a Live account but at the end of the process (after putting in my CC details) it says the Xbox Live Signup service is unavailable.
I've also tried going to the Xbox website and logging in as my son (as he already has a Microsoft account) and then converting it to a Live account. However, on the page where I click Accept for the Ts and Cs it just hangs on that page and then after a few minutes goes to a blank page.
I've tried Microsoft Xbox Live Chat support but that was a waste of time.
Any ideas on how I can do this?