What Country/State/Province do you live in? UK
Modem brand & model number: n/a
Router brand & model number: Belkin F5D9630-4
Network Connection Type: Wired
If Wireless, what type of encryption are you using? n/a
Things you have tried: Reset router for 30 seconds, restore factory defaults on Xbox, restored factory defaults on router and re-added ports
Is UPnP Enabled? Yes
Is NAT Type Open? Yes
Any Error Codes you encounter: None
What type of internet do you have? Cable/DSL/T1/3G? DSL
Who is your ISP(Internet Service Provider)? Virgin Media
When you run "Test Xbox LIVE connection" what is the exact message shown on screen? Xbox is connected to network and internet but not xbox live.
"There's a problem with your connection. select more info for a description of the problem and how you can fix it"
Followed those step 2x now
Haven't been able to connect since 26/05/2011