Cannot connect to xbox live.

When trying to connect to Xbox Live I get this: "Your console cant connect to Xbox live. Do you want to exit this session and test your network connection? if you are playing a game , you will lose any unsaved progress."

It connects to my wireless and to the internet, but cannot connect to Xbox Live.

Originally got the error code 80151909 but now I receive no error code with it. I have tried everything from removing shutting down and unplugging my modem for a few minutes to re-downloading my profile. Nothing seems to be working. It was working fine just 12 hours prior with no changes in my system or network.


Question Info

Last updated July 4, 2018 Views 4 Applies to:

Hey there Lohrok,

Really sorry to hear you're having issues connecting to Xbox Live.

We are currently experiencing a service outage that is causing some people to have issues when trying to connect to Live. Please stay tuned to our Service Status page for further updates.

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