Cannot connect to xbox live

I cannot connect to xbox live, i try to sign in and it does not let me do it. It automatically says I need to test the connection. Then whenever I pushed wired because thats what it is. It denys me even the ability to test my stuff. Does this mean my xbox is not noticing that my ehternet cable is connected. Any help would be greatly appreciated thanks.

 

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Last updated July 4, 2018 Views 2 Applies to:

How are you hooked up..try another cable if you have one....it should let you test it then error out if its gonna.

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Hi

tried wired, wireless, 3 different routers, and also tried another xbox and still no joy.

All the ports are open and my isp say nothing wrong their end? i was all working ok up to last Thursday.

Cheers

Pete

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This is happening to me too and have done similiar regarding ports, isp etc.  No luck though,  Anyone have any suggestions?

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In order to get the best help from the community, please take a few minutes to review these questions, and then answer them in your own thread. 

When you tried the other Xbox 360, did you experience the same exact issue? That is to say, did the console fail to recognize it had a wired connection? Please provide as much detail as possible. Thanks!

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