Cannot connect to xbox live

Hi I can't connect to xbox live. Everytime I turn on my console and it tries to automatically sign in i get a popup saying "Cant connect to xbox live. select test connection to truobleshoot your connection for more info go to www.xbox.com/support." Before i used to get an error code 80151901 and i looked it up on the forums and followed the steps of deleting my profile only and my system cache then redownloading my profile.. but I cant connect to download my profile.. so now i have no profile on my xbox.. plus I know that its not the ethernet cable because i just tested it on my laptop with my wifi turned off... I also reset my router and everything.. please help me :(

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

[quote user="Wolfkah"]

Hi I can't connect to xbox live. Everytime I turn on my console and it tries to automatically sign in i get a popup saying "Cant connect to xbox live. select test connection to truobleshoot your connection for more info go to www.xbox.com/support." Before i used to get an error code 80151901 and i looked it up on the forums and followed the steps of deleting my profile only and my system cache then redownloading my profile.. but I cant connect to download my profile.. so now i have no profile on my xbox.. plus I know that its not the ethernet cable because i just tested it on my laptop with my wifi turned off... I also reset my router and everything.. please help me :(

[/quote]Hello Wolfkah,

Can you please tell me what router make / model you have?

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is a verizon or actiontec GT784WNV

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Its*

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forums.xbox.com/.../1715709.aspx

check this forum and see if it helps

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I'm not going to cancel my membership literally just got it the day before :/

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