Cannot connect to Xbox live

Hi. I've been having problems connecting to live for the last 3 days. Sometimes I can connect, other times I cant. When I do connect I get online for maybe 20 minutes before I get disconnected.

I have tried clearing the cache, downloading my profile again, adding more verification details and updating payment options with no success.

I have been on live for about 3 years with no problems. I have a wired connection. I spoke with an ambassador and he told me that there is a worldwide issue with live but I cant see any mention anywhere.

Can someone help?

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

There doing a maintenance on it some people cant connect go here to read more. support.xbox.com/.../contact-us

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Hello Ciaran O Rian,
 

The ISP in your area announced that it was investigating issues with the connection to Microsoft services a couple of days ago.  Their support Twitter handle sent a tweet about it.
 

Hope that information helps shed some light on it for you.

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Thanks seems to be sorted now.

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Hey, glad to hear it! Thanks for the update :)

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