Cannot Connect to Xbox Live.

A couple of days ago, my Xbox Live was working just fine. Randomly while in the middle of gaming it just shut off.  I have reset my router numerous times, and when I do, it says that I have a 'Wired Connection' and then it quickly switches to 'Wireless Connetion'. When I do a connection test, it fails and says that there is an 'IP Adress Error'. I tried setting up a static Ip address and I have even tried other methods that I found online that did not work. When I plug in my other console, it says that I have a wired connetion and the online works just fine... What is the problem with my Xbox?

 

Question Info


Last updated November 7, 2018 Views 24 Applies to:

have you used the same wire for each xbox? if so and one is working and the other is not it may be there is something wrong with the ethernet port. if not try a different ethernet cable. do you have a wireless router? if so are you able to connect wirelessly?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.