Cannot connect to Xbox Live when a MacBook is already connected.

I have been having this problem for a very long time. Every time I want to connect to Xbox Live I have to make sure that my mom (who uses a MacBook Pro) or my sisters (who both use MacBooks) aren't using their laptops. Because if they are then I won't be able to connect to Xbox Live. But if I am already connected, then can connect and it works fine. Why?

 

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Last updated July 4, 2018 Views 0 Applies to:

Hey Boubou, sorry to hear about the connection issue! Okay, so it sounds like you are unable to use LIVE if anyone in your family is on their laptops, correct? What happens when you try to connect in this circumstance? Does an error code or message come up? If so. what is it?

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I brought my Xbox back from my cottage to my house, and we have a different setup for the internet, and everything so far seems to be working fine.

Thanks

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