Cannot Connect to xBox Live Gold

Hi i'm Matt.

     Ive had a xbox elite for about a year and a half. I never got membership but i did use the 1 free month. But i realy stopped playing.

I purchased 1 month of gold yesterday to try it out. I Connect to internet and all. even my account says i was on 1 minute ago.

But when i go to press "connect to live" it says update is needed. so i press it. It takes about 4 minutes then it says. unable to download xbox live update. please check network settings which are working great. What do i do?

 

Thank you.

 

Question Info


Last updated July 4, 2018 Views 12 Applies to:

Are you connected wireless?, if you are is it possible for you to connect via Ethernet just to download & install the update?.

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Is there a error code that displays on the popup that shows up

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