Cannot connect to XBOX LIVE (by ethernet in secondary location)

Hi

Console connects wirelessly in lounge no problem. However we've never been able to connect wirelessly in the cellar (even though laptops have no problem in there).

So I have just fitted a powerline to connect the console (in the cellar) by ethernet over the domestic mains. The powerline chattering away ok between "in" and "out" adapters and the network router (seemingly). This powerline also works fine on a friends network and XBOX.

Gone through all the usual troubleshooters on xbox.com/networkhelp........ DHCP, manual IP add etc - all to no avail.

System is - ROUTER - Netgear ADSL DG834GT, POWERLINE - Phillips SYK3600

Any ideas out there, or do we finally surrender the lounge to our kids?!

 

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hi, if you put a pc/laptop on the powerline in place of the Xbox does that work? What error do you get when you run the Xbox live test?

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Thanks for advice. Though pc did work in location via ethernet, the console could only connect intermittently - even with static IP and DNS settings. Finally solved problem with upgraded spec on powerline, followed by what seemed to an automatic download to the console. Not had a problem since

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Cool, so a firmware upgrade sorted it. Good stuff

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