Cannot connect to Wireless Network

Hi,

I have tried to connect to my wireless network on numerous occasions but it's not working. I have followed the online solution demonstration but when I get to the section that asks me to go to the Configure Network section and select the Wireless Network option, I don't have that option! I just have details about my IP settings (all 0) and my DNS settings (all 0).

I considered adding my IP address details manually but I have no idea what my subnet mask or my gateway settings are. I have my security pin, serial number, mac and ip number from the back of the router.

Please can someone help?

Thanks a lot

Paul

 

Question Info


Last updated July 4, 2018 Views 34 Applies to:

Hi,

Please read:- forums.xbox.com/.../9.aspx

forums.xbox.com/.../99303.aspx

And post back your details in full (the bits that are in bold on that post) so that people may help

If you are wireless can you also state whether you are using the white or black external adapter or the Xbox 360S Internal adapter

Thanks

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What Country/State/Province do you live in? Isle of Man (United Kingdom)

Modem brand & model number: N150 Wireless Modem Router DGN 1000

Router brand & model number:

Network Connection Type: Wireless/Wired - Wireless

If Wireless, what type of encryption are you using? Not sure.

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Black external

Things you have tried:

Is UPnP Enabled? Unknown

Is NAT Type Open? Don't know what this is, sorry.

Any Error Codes you encounter: No error codes, just a screen saying it can't connect.

What type of internet do you have? Cable/DSL/T1/3G? Not sure, but we only have Sky on the island.

Who is your ISP(Internet Service Provider)? Manx Telecom

After you run "Test Xbox LIVE connection" and click on "More info", what is the exact message shown on screen? For wireless, make sure your xbox360 wireless adaptor is connected to your console (it is and the green light is flashing).

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Hi can you try the adapter in the front USB ports of the Xbox? If you cannot get into your wireless settings it sounds like it hasn't detected the adapter

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subnet 255.255.255.0

gateway 193.168.1.?

dns is same as gateway if you plug your ethernet cable in to the xbox than go to config network on your xbox it will have the numbers you need

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