So basic stats out of the way...
What Country/State/Province do you live in? Australia/QLD/Brisbane
Modem brand & model number: NetComm NB14WN Wireless Modem/Router
Router brand & model number: As above
Network Connection Type: Wireless
If Wireless, what type of encryption are you using? Mixed WPA
Things you have tried:
- Turned router on and off
- Changing to WPA2
- Double checked password
- Fixed IP
- Reset factory settings
- Essentially ran through entire connecting troubleshooting guide
Is UPnP Enabled? Yes
Is NAT Type Open? Unsure
Any Error Codes you encounter: No official error code, just that it can't connect to the network
What type of internet do you have? ASDL2+
Who is your ISP(Internet Service Provider)? TPG
When you run "Test Xbox LIVE connection" what is the exact message shown on screen?As above
So I am a little bit simple when it comes to these things...so please be gentle!
Connects when wired, but not wireless. Assuming that wireless is working as finding networks just fine. Xbox is brand new, connection and modem are also brand new.
If all else fails, can use it wired, but its just really bugging me.
Thanks in advance for helping such a noob!