When trying to recover a gamertag, play on xbox live and/or try to download the update to xbox I get stuck in the loop of the download stops, I'm told to test my network connection, I get to the last step of the test and am told I need to download an update, the update starts, then stops with the error that the download stopped and I get this code;
3143 0000 0080 0300 8007 0570
and then again am advised to test my network connection, at which point this whole cycle starts again.
I have been connected to by wire, and have played without a problem with connection, on XBox Live for years and have not changed or tinkered with any settings in any way. I have reset the factory defaults as per the guidelines posted on the support site. I have two other XBoxes also connected by wire and do not have any problem with connections. I have a Motorola SBV5120 modem and a Netgear router.
An interesting note; the XBox that I am having a connection problem with shows only 2.3 GB of space free despite the fact that I have deleted practically everything off of my hard drive. As a matter of fact, as I was in the process of deleting files and saved games, the amount of free space has never changed. Could this have something to do with my problem? One last comment, I cannot be sure, but it seems that this problem started when I installed Kinect on this XBox over Christmas. I have since moved Kinect to another XBox. Is there a way to totally remove the Kinect and any changes it may have made to the XBox?