Cannot connect to Network, Internet, or Xbox Live

What Country/State/Province do you live in?  UK
Modem brand & model number: SKY HUB SR102
Router brand & model number:
How many consoles do you have connected to this router? One Xbox (one Wii)
Wired or wireless (for each console):  Xbox wired (Wii wireless)

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
Things you have tried: 
Is UPnP Enabled? Yes/no/Unknown - YES
Do you have a NAT error? If so, what is your NAT type?
Any Error Codes you encounter: IP Address error
Who is your ISP(Internet Service Provider)? SKY
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.) IP Address error
W:
X:
Y:
Z:
ID:
L:
Q:
T:
D:
S:
C:

 

Question Info


Last updated July 4, 2018 Views 8 Applies to:

no - checked that

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thats weird may be a bad cable?

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no one any idea?

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