Cannot connect to LIVE

Live was working fine this morning. not 20 minutes ago it just decided to disconnect. now it wont' let me back on live. 

ran through the self-help wizard about reconnecting, and none of those worked. the Console can connect to the internet fine, and i have several devices that can connect to the internet, but the Console will not connect to Xbox Live. Tried it hardwired and wireless; both can connect to the internet, but not LIVE.

Error message i get is:

W 0000-0021

X 0000 - F001

Y 0C88 - 1CE0

Z 0000-0000

ID FFFF - FFFF

L 8015 - 1909

Q 8007 -0435

Live in Jackson County Missouri
Modem: Motorola SURFBOARD 
Model# SB6120

Router: D-Link Model# DIR-655

Using a Wireless Xbox360 adapter

Things you have tried: 
Is UPnP Enabled? Unknown

no NAT error

Current Provider is Charter Cable

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

looks like the problem resolved itself... hm. wierd. just about ruined my easter.

guess i'm done here. Happy easter LIVE

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Glad to hear you got it resolved Ziro!  Sorry to hear that you had to encounter that connection issue!  Hope you have a fun and exciting Easter and good time enjoying your Xbox LIVE again!  Please let us know if we can help you with anything else! Thanks! :)

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