Cannot connect to Live.

I have not been able to connect to Xbox Live for the past week. I've tried resetting my net work configuration. I Checked on my account to see if there was a problem with my account.When i did it said there was a service alert for call of duty: Black Ops II which i don't even own. Now the service alert is gone and it is saying that service is limited. Can someone please help?  

 

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Last updated July 4, 2018 Views 4 Applies to: