We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
I have gone through all the troubleshooter and it still will not connect. We tried connecting it with ethernet, though we usually have a wireless connection. It connects to the internet just fine, but cannot connect to live.