I’ve got a very frustrating problem which i cannot seem to solve.
I first signed up to Xbox live about 6 years ago, using my main hotmail account.
At the time i wasn’t old enough to make an adult account, so I made a temp parent account in order for it to validate.
I’ve now got my Xbox back out after not using it for a long time, i am now 22.
When I tried to log into Xbox live it said i need to get my parents’ permission, obviously I couldn’t access it, as it was no longer an account which worked. Also I was unable to request a password reset as I literally entered all the details in it as "asdqwd" etc. just random key presses.
The problem is now i cannot make another Xbox account as my main and only hotmail email is now locked to this account which i cannot use.
I have no intention of making a new hotmail account as this is what i use for all my emails.
Every member of Microsoft staff i have spoken to hasn’t been able to help me, which is extremely frustrating. As i can simply show them my passport/drivers license/ bills etc. which would all match my hotmail/xbox live details. I don’t even mind deleting my Xbox account and making a new one, so long as I can use my current email address and not have to make another one
I don’t know what to do and I need to get this sorted asap :( otherwise I’m giving up on Xbox and going elsewhere.