Cannot change my card details for Xbox live and it states I owe money???

I have recently cancelled a credit card - the one which i was paying for my live through. Since the card has been canceled I have been unable to delete the card details from my Xbox account. It will also not let add a new card or online pass....I have logged on and it is telling me that i owe money and that the details of this old card cannot be deleted - please help!!!

 

Thanks

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

For billing issues you will need to call support and talk to billing.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.