I no longer have th eemail that I used to set up my account. When I try to change th eemail address it gets stuck in a loop that says I need to ge the code from th eold email. When I respond that I no longer have access, it takes me to a screen to update my profile. That screen again insists on sending info to th eold email. How do I update my profile without access to th eoriginal email. All I want to do is access my family account in order tobuy pts for my son. This is way tooo much work!