Cannot add payment method

I am trying to add a payment method for my account funky exige . I want to add the 9.49 to pay for a gamertag rename. However when I try to add it on the console I get the following error:

 

Xbox Live

 

Cant perform this action right now. Please try again later.

 

 

This always shows. Then when I go to the website to try and add a payment method it says the following:

 

Uh oh... that shouldn't have happened. It appears you've found a glitch in the system.

 

 

Please can you help me on how to add a payment method. Thanks

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

You could buy a Microsoft Points Card to pay for it. or you could try this if have not already-

http://support.xbox.com/en-US/

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Thanks i will look into that.

I have just spoke with support chat and they are escalating the problem so fingers crossed.

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