Cannot add credit card to account.

Every time I try to put the credit card it says the credit card number is not working. I've tried this numerous  of time and it never works. And I have tripled checked all the information and I get the same thing every time. Someone help me.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Yes, I've tried on both the console and the website. And it just literally says "This is an invalid credit card number" and I'm putting in the exact number and nothing works. I've also call but they were no help at all. The funny thing is is that it worked on my other account but I want it on mine but it never works for me.

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Hey Volition, what's the exact error code you're receiving? Have you tried on both Xbox.com and the Xbox 360 console? If neither channel works, you may need to try a different payment option, or call phone support in your region.

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