Cannot add a legitimate credit card

I am having a bit of trouble. I am trying to add my credit card to my Xbox live account and when I type the credit card number it says "Please enter a valid credit card number" which I am doing, please why is it doing this?

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

And when i try to add the credit card on my Xbox 360 it says "Cannot authorize the selected payment, Please select another payment method or add a new one".

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Phone Xbox Support, they will help with any billing issues.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

they get you no where i have been on the phone with them for hours now. they got their heads so far up their asses they have no idea whats goiong on. they keep telling me that its on my end. which isnt true. i added a card to my brothers account and purchased no problem on his. but when i try to add the same card to my account i get that its not valid. they also told me that the address has to match not true. i live in cali and my bro lives in Mi and again i had no prob with his account and our info it completely diff on the 2 accounts

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.