Kept getting error code 80151011 when trying to open my live, i thought it may be a conflict with an old account so tried to reclaim the account and on signing it in my actual account dissapeared from my machine i have tried to download it but on the sign in screen it get to the welcome screen then crashes with the same above code!?
I have tried the removing of upadates suggested but still with no luck!?
can anyone help??