My Xbox live membership has been suspended as my payment card has expired. I have added a new card to my account but this is being ignored. I have attempted to remove the old expired card but i am getting a message saying I cannot do this through the dash board and to use the web. When I try to sign in on my laptop I get the below details. The code brings up no results in the code finder application so I am stuck in a loop. Please help me as I am unable to use Live while this continues.
James (Evil Peanuts)Uh oh... that shouldn't have happened. It appears you've found a glitch in the system.