Cancelling Xbox live payments

I automatically pay for Xbox Live every month, I can't find how to cancel the transation.

 

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Last updated July 5, 2018 Views 1 Applies to:

As far as I know, you have to call phone support to cancel.

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Simple, call your bank and have them block the payment from your card to microsoft.

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Do not call your bank and have them block payment. That solution is terribly stupid. Call support, cancel. It takes 5 minutes. Cancelling the payment from the bank will mean that your account will go into decline, and your account will be put in suspension.  This will only create an outstanding balance on your account.

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Call 1-800-4MY-XBOX and ask for the automatic renewal to be turned off.

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or 0800 587 1102 - puts you through to an advisor who will give you the option of turning of automatic renewal or cancelling the card used altogether.

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