Cancelling unused account

A year ago, I've subscribed to a XboxLive Gold account with monthly fees. So far I've only used this account to play Borderlands 2 on Xbox 360. I tried to close my account, but I've lost my informations since I only wanted an account to play online. I need help to cancel my Gold subscription. My email adress used for the account is : *** Email address is removed for privacy ***. 

Thanks

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

Hi,

Please call support they should be able to pass the security with you and they can cancel the gold membership. Also please DO NOT post email address on the forums.

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