Cancelling Auto Renewal on xbox.com

Not sure if this is old news but seeing how we get like a million complaints about auto renew on this board, it seems you can now turn it off on xbox.com.

Sign in and you'll see a new tab called 'My Acount' at the top of the screen under your gamertag, click it and then it shows you how you're currently paying for your membership and if auto renew is on. Underneath there is an option to change it, click it, follow the instructions and you can turn auto renew off.

Not sure if this is just for the the UK though but it's the first time i've seen it.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

most likely a bug

due to the numerous complaints of error this action cannot be done at this time posts in this forums

also people getting billed anyways which still would incur the phonecall to reverse the charges

its best to follow the manage payment option suggestion if you want to cancel autorenewal call support

 

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