We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
If you're talking about the Gold membership, you can go to www.xbox.com/account, and pretty much in the middle of the page will be your Gold membership, with a link that lets you cancel your auto-payment.
Here are the steps to cancel your Xbox Live Gold membership.
If you mean closing down your Microsoft Account, you'll need to move your Gamertag over to another Microsoft Account first, to free up your email and thus allow you to close it down. The Xbox profile will remain on the backup email, until such time as you
might want to use it again in the future.
Here are the steps to change your Microsoft Account