cancellation

How do I cancel my Xbox360live profile?

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

If you're talking about the Gold membership, you can go to www.xbox.com/account, and pretty much in the middle of the page will be your Gold membership, with a link that lets you cancel your auto-payment.

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Here are the steps to cancel your Xbox Live Gold membership.

support.xbox.com/.../cancel-xbox-live-gold-subscription

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If you mean closing down your Microsoft Account, you'll need to move your Gamertag over to another Microsoft Account first, to free up your email and thus allow you to close it down.  The Xbox profile will remain on the backup email, until such time as you might want to use it again in the future.

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Here are the steps to change your Microsoft Account

support.xbox.com/.../microsoft-account-faq

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And to cancel your Microsoft Account afterwards.

support.xbox.com/.../cancel-microsoft-account

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And here's how to remove your personal information from your Microsoft Account, just in case it helps.

http://support.xbox.com/en-US/my-account/microsoft-account/delete-information-microsoft-account

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I want to cancel

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Klokkwork posted good resources above you for doing so.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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