cancellation of gold membership. unsure which account or gamertag has been cancelled?

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MSFT   *XBOX LIVE Confirmation of cancellation of Gold – 12 Month 6:46 AM 25 KB


 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Have you logged into the account that is tied the email that received the message to see what's going on? You can check it out by going to: https://billing.microsoft.com/

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If you think someone may have have accessed your account without your permission, change your password.  You can always contact support to ensure there wasn't any unauthorized access to the account. You can contact support through this link, and request a callback so you don't have to wait on hold: support.xbox.com/contact-us

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