cancel xbox subscription

I have followed all the instructions given on the xbox website however my account page does not give me an option to cancel auto renewal. Please help


Question Info

Last updated July 5, 2018 Views 4 Applies to:

Hi there,

if you are using Chrome as browser, can you try another browser like Internet Explorer or Firefix to see if that work.

If that doesn´t help either, I would advise you to contact Xbox Support, they should be able to turn it off for you.

To contact them use

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.