Cancel Xbox Live And Get A Full Refund.

2 months ago I purchased Xbox Live 2 months for $2, and I forgot to cancel it
yesterday. It auto renewed today and I totally forgot about it until now. I want
a refund please because I forgot to cael it yesterday and they already charged
me?

 

Question Info


Last updated November 7, 2018 Views 5,878 Applies to:

You would have to call support for help cancelling it. Microsoft does have a no refund policy so there is no guarantee they will give you a refund, but phone support would be the only ones who could do that.

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well two things on 1 month memberships (which is probably what you are on) they don't generally give refunds good luck

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If you're looking for a refund on a monthly subscription, then you may be not get it with phone support. Occasionally you may get a customer support agent who has the option to refund you for a monthly gold subscription as a courtesy, but most do not. If you're lucky enough to get someone who can/will, I would highly recommend if you call to be as kind as you can, since a monthly refund is not something they all offer, and if they do it would be a courtesy refund which doesn't normally apply with your situation.  You get more flies with honey! Just a friendly heads up :)

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6.9. Refund policies. Unless otherwise provided by law or by a particular Service offer, all purchases are final, and non-refundable. Can find this under search (terms of use) Xbox.com

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I was dealing with the same thing just now. I was canceling a 12 month gold membership though. I used the chat support on the support page for xbox. The guy said that because I've been a loyal customer--I've basically had xbox live since I was 14 and I'm 21 now-- he would give me a courtesy refund. However, he also said it is rare that they do that because of the no refund thing they have going on at xbox. Sooo, I guess it just depends on how long you've been getting xbox live for. But, since you payed for a monthly, I don't know how lucky you'll get with the refund. It's definitely worth a try though. Good luck!

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Hello i have had auto renew off for at least over a month now and no Xbox live for a week or so and today i got a charge for Xbox live for 10.49. I do not play Xbox anymore even and would like a refund this charge also got me an overdraft fee from my bank please issue a refund immediately or my overdraft fee charge will keep raising thank you.

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