Cancel Renewal PLEASE ANSWER !!!!

Hello xbox forums I'm new to this forum and are not used to to use xbox website i want to turn off the automatic renewal and they seem like that I can not do it?'

 

i would appreciate any help i can get

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

You need to call Ms Support for that. Discontinuing the subscription is not available through the dashboard.

Men.. Då detta är ett svenskt forum tar vi det på svenska också.

Du måste ringa till MS support och be dom ta bort det manuellt. Det går inte att göra via dashboarden.

//Bepees

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Xbox is not allow you to remove a credit card without a canceling the account. What a crock!

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This is almost just as bad as completely removing Norton antivirus

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Helt rätt, man kan inte stänga av Automatisk förnyelse genom dashboard, men man kan genom PC.

Det är länge sedan man var tvungen att ringa supporten och stänga av det.

Följ bara denna enkla Guide:

Logga in här på Xbox.com

Gå till Mitt Konto

Under texten med ditt Xbox Live konto står det (Ändra) och det är en länk som ska låta dig stänga av Automatisk förnyelse.

M-softs egna guide om ämnet:

support.xbox.com/.../cancel-xbox-live-gold-subscription

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Where is the number for support??  Spent the last half hour going to different links and pages and can't find how i am supposed to cancel xbox live for my son after he used free month trial.  Crazy!!  Should be simple, if you want to cancel ring this number,

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08-752 56 30

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Worst service ever from Xbox support, tried to remove auto payment via the website and gave some red message saying its not possible at the moment. Support tried to send me an email for security but they couldn't get it to my email address?!? Stuck in a catch 22! Been paying £5 a month for about 7 years. Playstation here I come!! Lost all my faith in Xbox

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Greetings T0PHH!

You know, this is the swedish section of the Xbox forums. You are more than welcome to state your question in swedish if you prefer so. Thank you! :)

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