cancel preview program

where do i go to cancel this

 

Question Info


Last updated July 4, 2018 Views 259 Applies to:
Answer

My badQ: Can I opt-out of the New Xbox One Experience Preview?

A: Yes. During the Preview period, there are two ways you can opt-out of receiving New Xbox One Experience Preview updates.

Prior to receiving the New Xbox One Experience Update Preview, take no action – we’ll default you to remaining on the Existing Xbox One Experience preview. You’ll still get the benefits of Preview, like Backward Compatibility, but you’ll stay on the current Xbox One update that’s available to the public. Later, just before the general release of the New Xbox One Experience, we’ll update your console to the latest Preview build, so you’ll still get it a little early.

In the Registration area of the Xbox Preview Dashboard, you can choose Remove to remove your console from the program entirely. Your console’s removal will be processed within 72 hours.

If you'd like to remain a part of the Preview program and return to the original Xbox One experience, open the Registration area of the Xbox Preview Dashboard, select 'Change' and then select 'Preview - Original Xbox One Experience'. Like the Remove option above, your console will take a factory reset as part of this change.

NOTE: If you choose this option after taking the New Xbox One Experience Preview update, your console will go back to the current general release of the Xbox One software, but this will restore factory defaults on your console, and erase all locally stored accounts, apps, games, saved games, settings, and home Xbox associations. We encourage all users to download/copy your favorite games to External Hard disks to ensure a quick recovery option in the event of data loss from a removal

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