CANCEL MY FKING ACCOUNT ALREADY

so the NZ website is a scam!!!! no way to cancel account just takes you in a big loop or to pages that don't exist.

UPDATE YOUR FKING WEBSITE YOU SCAMMING ***

how bout you fix the button that says cancel my account.

 

 

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Umm cause there is no button to turn off autorenewal 

 there is nothing to fix ms never had a autorenewal button if it took you to another page

yes you must call xbox

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na i cant find a phone number for them if you could link would be great

they just link me around the same ***

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top right hand corner country is US

select your correct country

takes you to the next page

top of the page is contact us

call us

support.xbox.com/.../call-us.aspx

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Actually at one point they had a function to turn auto-renew on/off some time ago, but decided to take it off. It was only for certain countries. At OP if you are in the US the number is 1800 4MY XBOX

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You are dealing with Credit Card info. Ring them up to cancle. Stop making yourself angry by getting stuck in a loop. You have to talk to them to cancle, for security. Next time use Pre-Paid Codes untill you come to grips with how it works.

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Do not contact the credit card company and cancel the payment.  Xbox will continue attempting to charge the card and you will incur a debt and then have your tag banned from live until you pay it back.

What you need to do is contact support and ask for billing.  They will be able to cancel auto renewal on your card.  Once your account reverts to silver, you can call them back and have the card removed from the account.  Just be aware that if you use the card during that time the auto renewal will turn back on.

Contact number for support in NZ:  Direct dial:  0508 555 592

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