Canadian XBL Account while living in Australia.

Hey folks. Need some help, support and advice. I have a Canadian XBL account since 2006 when I lived in Canada. I have moved to Australia with my wife and bought a new Xbox (in australia) and loaded my XBL Canadian account. I was able to buy one Game on Demand using my Canadian credit card on he Canadian XBMP as well as redownload all my previous purchases. I tried buy some other games but most are region locked, which I understand and will purchase the physical Australian copy. My issue is Xbox live points. When ever I try to purchase Xbox live points online using my Xbox console or on the xbox live website I conitue to get the message "cannot process your order, please try a different payment option" I have been trying a week now and no result. I called my credit card company in Canada in they said there was no issue with the card and no signs of Xbox attempting to credit my card. I have attempted to buy some other games on demad and no getting the same message " cannot process your order..." I have deleted an added my credit card again, but issue persist. I would like to purchase some DLC and Arcade games but stuck with this issue. I know I can't purchase XBL points cards in Australia because they will not work with my account that is why I have been trying to purchase points off the Canadian account using my Canadian credit card. So here are some questions: - are XBL Point region locked even when trying to purchase on XBL website/Xbox console? - is there anyways around it? - if I purchased XB point cards in canada (have them shipped to me) will they work while I'm in Australia? - will I need to create a new australian account? - if I purchase DLC on a different account will it be avalible on my canadian account. Any suggestions? Support or advice will help greatly.
 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

You can't purchase points as your account is Canadian. Only work around that may work is create a new Australian Silver account and use that for puchases. Your Canadian account should have access to the purchases made with the new account.

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