Can't use Marketplace, and disconnected from xbox live.

What Country/State/Province do you live in?: Norway
Modem brand & model number: Linksys
Router brand & model number: Inteno 5668B
Network Connection Type: Wireless/Wired: Wireless
If Wireless, what type of encryption are you using?
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?: White
Things you have tried: Restarting router, port forwarding, deleting system and marketplace cache.
Is UPnP Enabled? Yes/no/Unknown: Yes
Is NAT Type Open?: Yes
Any Error Codes you encounter: 80072746 
What type of internet do you have? Cable/DSL/T1/3G?: Broadband(?) 
Who is your ISP(Internet Service Provider)?: Netgentel
After you run "Test Xbox LIVE connection" and click on "More info", what is the exact message shown on screen? I can connect to Xbox Live, but i get disconnected when i start a game, and i can't access the marketplace. Well the marketplace is there, but it says there is no available content.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Thank you for the "amazing" customer service.

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Hi, do you mean you get this error code:- xxxx-xxxx-xx8x-xxxx-8007-2746

If so it is an update issue. Try connecting wired to get the latest update or copy it to a USB stick/CD and update that way:- support.xbox.com/.../system-updates

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no, i get the error code 80072746 .

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Try connecting direct to the modem to rule out any set-up issues on your side, if that doesn't help it sounds like you've already tried "the usual" deleting cache etc so I would phone support for further assistance.

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