Can't update or connect to live

Hey there, I got an xbox yesterdayand things have been fine apart from the fact that when I try to update my system I get the status errors: '396B 0000 3080 0502 8007 274c' and '396b 0000 3080 0502 8007 2F78', I've tested my connection and everything is fine apart from the fact that I cant connect to xbox live. My connection is fine and I have no problems connecting to Playstation Network and using the Internet on my Wii, it's only the xbox i have problems with

 

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Last updated July 4, 2018 Views 0 Applies to:

Hey Afro, sorry to hear about the trouble! It looks like your Xbox 360 is trying to update, but is having a problem doing so through the network. The strongly recommend connecting your Xbox 360 directly to the modem, if only to update it. After the update completes, try using it in its normal network configuration, and let me know if that allows you to game on LIVE. :-)

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Im starting to wonder if there is a problem somewhere. I was connected an hour ago and now I can't connect. Everything in the house works fine too. And reset everything.

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Ok ill try that

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Hooking up the Xbox to the hard line worded for me

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Glad to hear it! Is everything sorted on your end, then? :-) Also, please feel free to rate your forums experience.

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